About Us

About us

Arbors at Carroll is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our center offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.

Our mission

We operate with four basic principles in mind: to restore your health, improve your daily functioning, increase your independence, and provide you with the utmost comfort. The services and amenities we provide are designed to make your stay both relaxing and convenient, allowing you to focus on improving your health and well-being.

What We Offer

FAQs

Should I tour your facility before admitting? +

What is your admission process like? +

What other paperwork will I need? +

What happens when the patient’s funds run out? +

How much does Medicare pay? +

What is Medicare Part A / Hospital Insurance? +

How do I apply for Medicaid? +

Medicaid applications may be made with the Department for Medicaid Services. Following this process, it may take up to 45 days for your eligibility to be determined. The process can be easier if you are prepared prior to your meeting. Please bring the following items, as the Medicaid caseworker will request from you:

Social Security card.
Medicare card.
Birth Certificate or other record of birth; if not a citizen your legal residency card.
Bank statements on all accounts for the last 3 months (checking, savings, CD, money market).
All health and life insurance policies that cover you, your spouse, and your children. If you are paying for insurance that covers another family member (ex. grandchildren), also bring those policies.
Insurance premium books that list the policy numbers for all of those that you pay premiums.
All hospital, cancer or accident policies and their identification cards as well as the proof of payment for the premiums (such as canceled checks or receipts).
Tax records and deeds to property; fair market value of property will be requested.
Motor vehicle titles or registration cards for any vehicles listed in your name; proof of the amount you owe on each vehicle.
Original documents for stocks, bonds, or trust funds.
Prepaid burial contracts.
Benefit award letters for social security, VA, retirement pensions or supplemental securing income (SSI).
If currently employed, pay stubs for the last eight weeks. If applying for a retroactive coverage (regular Medicaid only), you will need the stubs for all pay received during the months of the medical expenses you are seeking coverage for.
All medical bills and receipts for expenses incurred in the last 3 months, paid or unpaid.
If you have recently been in the hospital, the itemized bill.
If you have become disabled and have not applied for social security benefits or SSI, an application must be made with the social security office. Proof that you have applied for those benefits will need to be provided.
Power-of-attorney document, if someone else is completing the application for you.
Please note, other items may be needed in order to make an accurate assessment of resources and income. These will be determined at the time of the interview. Direct deposit on bank statements cannot be accepted as verification of income because the gross monthly income must be initially verified.

Does your skilled nursing have a waiting list? +

How do I transition from the hospital to Arbors at Carroll? +

What medical paperwork will I need? +

What level of care is established in a skilled nursing facility? +

Who is generally eligible for Medicaid? +

What is Medicare_Medicaid? +

What is Medicaid? +

A state-funded program that helps individuals pay for medical costs such as doctor’s care, hospital stays, medications and skilled nursing facility care. You may be eligible for Medicaid benefits if you meet the eligibility requirements, which varies by state. Individuals are currently allowed to have cash reserves or other assets totaling a set maximum set by the state-specific program, and excludes a non-revocable prepaid burial contract, subject to limitations set by the Medicaid Program Office. If you have a spouse living at home, he or she may be able to keep a portion of your income and your savings to meet his or her living expenses and needs. Further, your spouse can request an assessment to determine the extent of non-exempt resources at the time of admission. A representative from the Department for Medicaid Services can review your financial information to determine and/or explain the eligibility for enrolling in the Medicaid benefit program. The date you qualify for benefits can also be determined. An application must be made. If you are unable to submit this application on your own, a family member, legal representative or another person who knows about your circumstances may assist you. The facility, if certified by the state Medicaid program, cannot refuse to admit you, nor may the facility discharge you solely because you receive Medicaid to help pay for the cost of your care. Please let the Business Office Manager know if you have applied for Medicaid or if you decide to apply at a later date. Once your Medicaid application has been approved, the facility will review your past statements to refund any overpayments made during the approval process. There are some supplies and services that are not covered. Please contact the Business Office Manager or the Social Services department for the most current information. The below are examples of some items and services that may not be covered:

Barber/Beautician services (those services not routinely covered by facility staff)
Flowers and plants
Newspapers and other reading materials
Physical & Occupational Therapy Services (unless part of a physician-ordered program, meeting certain regulatory requirements)
Personal clothing and comfort items (including smoking materials, if not prohibited)
Private room, unless deemed medically necessary
Privately hired nurses, nursing assistants, or sitters
Telephone service
Cable/Satellite service
Transportation by ambulance to a physician’s office (unless part of your plan of care under the Medicare Program)

Transferred Resources +

I have been a patient at Arbors at Carroll for quite a few... read more

- Margaret King

I thank you, the nurses, staff, and employees for the kind attention and... read more

-

I feel like my goal was accomplished in my stay here. I found... read more

- Robert Dean

During my stay at Arbors at Carroll, I participated in physical therapy, occupational... read more

- Donna Ervin

-

The staff here is great and understanding. I wouldn't know what to do... read more

- Mary Poston

I thank you for all the good treatment I received and all the... read more

- Helen P

Thank you so much for your loving care of my Aunt Veronica K.... read more

-

I, Michael Zubovich would like to recognize three exceptional nursing staff. Mellisa Massey... read more

- Michael Zubovich

Thank you for all your kindness and care. I appreciate all the help... read more

Get to know
Arbors at Carroll

About us

Our mission

FAQs

Should I tour your facility before admitting? +

What is your admission process like? +

What other paperwork will I need? +

What happens when the patient’s funds run out? +

How much does Medicare pay? +

What is Medicare Part A / Hospital Insurance? +

How do I apply for Medicaid? +

Does your skilled nursing have a waiting list? +

How do I transition from the hospital to Arbors at Carroll? +

What medical paperwork will I need? +

What level of care is established in a skilled nursing facility? +

Who is generally eligible for Medicaid? +

What is Medicare_Medicaid? +

What is Medicaid? +

Transferred Resources +

- Margaret King

-

- Robert Dean

- Donna Ervin

-

- Mary Poston

- Helen P

-

- Michael Zubovich

- David and Christy Paul

Contact us today!

Get to know Arbors at Carroll

About us

Our mission

FAQs

Should I tour your facility before admitting? +

What is your admission process like? +

What other paperwork will I need? +

What happens when the patient’s funds run out? +

How much does Medicare pay? +

What is Medicare Part A / Hospital Insurance? +

How do I apply for Medicaid? +

Does your skilled nursing have a waiting list? +

How do I transition from the hospital to Arbors at Carroll? +

What medical paperwork will I need? +

What level of care is established in a skilled nursing facility? +

Who is generally eligible for Medicaid? +

What is Medicare_Medicaid? +

What is Medicaid? +

Transferred Resources +

- Margaret King

-

- Robert Dean

- Donna Ervin

-

- Mary Poston

- Helen P

-

- Michael Zubovich

- David and Christy Paul

Get to know
Arbors at Carroll